Classic Marble & Tile specializes in custom fabrication and installation of kitchen countertops, fireplaces, flooring, vanity tops and bathrooms. We work to satisfy all requests, and you can always expect work of impeccable skill and unsurpassed beauty when you work with us.


Order Process and Payment
What is the general ordering process?
What is your payment policy?
Do you accept credit cards?
Do I have to purchase the entire slab?
How close does the estimate come to the final price?

General Questions
Does Classic Marble and Tile do Custom work?
What is the appropriate thickness for my kitchen countertop?
Can the stone be made thicker?
Will the finished project look exactly like my sample piece?
What is the difference between a drop-in sink and an under-mount sink?
Are seams necessary, and will they show in natural stone?

Stone Questions
What is the recommended material for kitchen countertops?
What is “high movement” found in various stones?
What is Marble?
Can I use marble on my kitchen counters?
What is Granite?
Does Granite have any pits or fissures?
Can granite chip or crack?
What is Limestone?
Can I use limestone in my kitchen?
What is Travertine?
What is Slate?
What is Engineered Stone?

Cleaning and Maintenance
Is it necessary to seal stone?
Do Granite and Marble counter tops stain?
Is it okay to chop foods or leave hot pans on my countertops?
What SHOULD I use to clean my Granite or Marble counter top?
What SHOULD NOT be used to clean my Granite or Marble counter top?

Order Process and Payment

What is the general ordering process?
Visit our “Order Process” section on our website for a detailed outline of each step from beginning to end.

What is your payment policy?
We accept cash, check, or credit card (with the exception of American Express). A 50% deposit is expected upfront. The remaining balance is due upon the job’s completion.

Do you accept credit cards?
We currently accept all major credit cards except American Express.

Do I have to purchase the entire slab?
No, you will ONLY be charged for the material used for your project. Many stone yards tend to charge their client for full slabs forcing them to pay for any waste material.

How close does the estimate come to the final price?
This all depends on how accurate the initial information given to us is. If no changes in the project are made, it could be within a few hundred dollars difference. Usually when this is the case we do not make any changes to the price, and remain with the original estimate. The most common changes occur when the overall square footage and linear footage of a job change.

General Questions

Does Classic Marble and Tile do Custom work?
Yes, we do all custom work from borders, edges, and even hand painted tiles. If you supply the plans for your design we will meet your specifications.

What is the appropriate thickness for my kitchen countertop?
Standard thickness for kitchen countertops are a 1 ¼ or (3cm). We have done ¾ or (2cm), and sometimes even a built-up edge of 1 ½ or (4cm).

Can the stone be made thicker?
Standard thickness for stone slabs are either ¾ (2cm) or 1 ¼ (3cm). It is possible to build up the stone to whatever thickness necessary, which is common for creating fuller profiles (edges) on countertops. These different profiles can be viewed on our “Product Info” section.

Will the finished project look exactly like my sample piece?
Due to the fact that stone is a natural product of the earth, all stones will vary in movement and pattern. Even though the samples in our showroom have been selected to specifically show its variations and uniqueness, designs from slab to slab tend to be unpredictable. However, our clients can see the exact slab before the fabrication and installation process begins.

What is the difference between a drop-in sink and an under-mount sink?
A drop-in sink or Self-rimming sink is a style in which the sink mounts into the countertop cutout. No polished stone edge is necessary in this case because the sink will overlap every side. An under-mount sink on the other hand sits below the cutout allowing the polished stone edges to show. This style is much more common with our clients; however, costs are higher because of the extra work it requires.

Are seams necessary, and will they show in natural stone?
Seams are NOT ALWAYS necessary, however, it all depends on the size and layout of your project. We always do what we can to minimize the use of seams. The visibility of seams depends strictly on the granularity, color and pattern of the stone.

Stone Questions

What is the recommended material for kitchen countertops?
Granite is our most highly recommended material for kitchen countertops. Granite is an extremely durable stone which doesn’t scratch as easily as other stones. Furthermore, granite will not be affected when hot pans are placed on it or liquids are spilled on it.

What is “high movement” found in various stones?
High movement in stone refers to the activity of vein patterns. This includes a higher presence or mixture of specific colors, or simply more swirling in its design. These vein designs are completely natural and as a result, impossible to control or predict. Customers are usually advised to come see the exact slab prior to its use for their project.

What is Marble?
Marble is a metamorphic rock composed mostly of calcite formed when limestone is compressed for extended periods of time. Marble is more beautiful and durable than limestone, and so people prefer to use it as a building material.

Can I use marble on my kitchen counters?
Marble is not recommended for kitchen countertops. Although a seal can be used to protect the stone, it is more susceptible to stains. Marble tends to be less durable than granite and as a result will chip and ruin more easily.

What is Granite?
Granite is formed from hardened minerals such as quarts, feldspar and mica found deep within the earth’s mantle. Together, these hardened minerals produce a highly durable stone, which makes granite ideal for kitchen countertops, resistant to many acidic household products and scratching.

Does Granite have any pits or fissures?
Granite always contains tiny pits, or spaces between its crystals however, on larger pieces of stone such pits appear unnoticed. The possibility of fissures, which looks like tiny cracks within the stone, may also occur. These fissures however, are a result of the stone’s formation process. These fissures are a natural part of the stone’s appearance and design, and will not affect the durability of the stone.

Can granite chip or crack?
Only in very rare instances does granite chip or crack. Such instances usually only occur when the granite has been banged using a heavy object, such as a hammer. However, chips and cracks can easily be fixed by either reinserting the chipped piece or using a new mixture.

What is Limestone?
Limestone is a sedimentary stone formed over millions of years from remains of ancient marine life crushed by the earth's pressure, usually from bodies of water.

Can I use limestone in my kitchen?
Limestone is not recommended for food preparation areas. Limestone is typically light in color, extremely porous, and soft by nature, making for a difficult stone to keep blemish free. However, many clients are willing to chance these facts, and we are happy to oblige. Classic does ask that the customer sign off on literature of such.

What is Travertine?
Travertine is derived from limestone that has been heated, crushed into marble, broken up, and pushed through the earth's surface.

What is Slate?
Derived primarily from mudstone and shales, slates typically contain clay minerals, chlorite, quartz and a variety of accessory phases such as epidote or iron oxides. Its beauty is the earthy coloring accompanied by the cleft, rough, uneven texture of its surface.

What is Engineered Stone?
Engineered stones are manmade materials that typically have a stone pumice and resin base. It is comprised of naturally quartz colored pigments and polyester resins, available in a multitude of colors. We specially carry Caesar Stone and highly recommend it for kitchen countertop surfaces.

Cleaning and Maintenance

Is it necessary to seal stone?
Although there are no guarantees against staining, penetrating stone sealers do offer some degree of protection against staining. No stone is created equal and so there are various porosity levels depending on the particular stone. Granites tend to be denser making for a more suitable natural stone for high traffic areas. Proper cleaning and maintenance is the best way to ensure the prevention of stains from oil, wine, or other liquids on the surface. Marble, limestone, and travertine require more care and attention. Most natural stone will absorb moisture over time. Whatever you choose, with proper care, your stone surfaces will bring many years of beauty and elegance to your home.

Do Granite and Marble counter tops stain?
All natural stone is porous by nature. Some stones are denser than others such as granites, but nevertheless porous. Some stains (oils, coffee, etc) will set easier than others depending on the material and type of stain. Any product that is left on the surface of the stone will without a doubt penetrate the surface over time. However, if there is a quick cleanup, then the likelihood of a stain setting into the stone is not likely. To protect stone from staining we seal all material with a chemical coating before installation. This process is referred to as sealing.

Is it okay to chop foods or leave hot pans on my countertops?
Yes, your countertops will not be damaged at all. Due to the characteristics of natural stone, heat will be absorbed and the surface will not be cut or marked by any kitchen utensils. The beauty of your stone will remain intact.

What SHOULD I use to clean my Granite or Marble counter top?
Classic recommends warm water and mild detergent to clean stone surfaces. We do not advise the use of bleach, ammonia or acid based cleaners. There are products on the market designed specifically for cleaning natural stone surfaces.

What SHOULD NOT be used to clean my Granite or Marble counter top?
Absolutely no acid based cleaners. No homemade cleaners such as vinegar, alcohol or lemon/orange cleaner. No abrasive scouring pads.
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Fabricators of Marble, Granite, Limestone, Porcelain, Ceramic, Artisan Tile, Glass & Metal
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